Cindy C Nhx

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Verified Reviewer

Question about spf

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All I wanted to know is if you had any products for face cream they had SPF in them I reached out online and was referred to a web page where I had to pay a dollar that would be refunded in order to get my simple little question answered no no just no I had was a very simple question looking for something with a company that I thought was pretty good I have to say this encounter is completely changed my mind about your company making me sign up and pay a dollar which yes is refunded just ask a question is a huge huge inconvenience and unreasonable wow
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Cons:
  • No spf

Preferred solution: To find out if you sell face cream with spf

Resolved
Sania P Sjy
map-marker Howrah, West Bengal

Resolved: About use products on skin

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Ponds - About use products on skin
Updated by user Aug 23, 2023

Company fixed the issue and I have been provided with full refund.

Original review Aug 23, 2023
I always use pond's products Recently Bought pond's face wash And when I spend I saw the products was not good in quality and I go tithing on my face after using, but the product was not expired. When I visited to the shop from where I have bought the shopkeeper was not able to change because the product was not expired, and he told it is not their fault they don't know what exactly is there inside
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Loss:
$175

Preferred solution: Full refund

Sree V Pzk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn't receive my order

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Ponds - I didn't receive my order
I order a bb cream from ponds.in app it has shipped through ship rocket but I didnt receive yet or any information about my order can you please check and send my order soon
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Loss:
$3

Preferred solution: Deliver product or service ordered

Rohini S Uyf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I received Duplicate ponds age miracale cream

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I received Duplicate ponds age miracale cream
I received Duplicate ponds age miracale cream - Image 2
I received Duplicate ponds age miracale cream - Image 3
I received Duplicate ponds age miracale cream. This product which I received smell diffrent form original cream . I am using this product since 20 years .
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Preferred solution: Let the company propose a solution

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